From Monday 3rd November the way to contact us is changing

We’ll be using Anima for all medical and admin requests.
What this means for you:

  • Submit requests online
  • No login or app needed
  • No waiting on hold
  • Your request goes straight to the team
  • You’ll receive updates by text or email

Watch this 2‑minute video to see how it works.

Date published: 23rd October, 2025
Date last updated: 23rd October, 2025